Better Hearing with Dion Hearing Centre: The Patient’s Journey

Hearing care doesn’t just end with hearing aids.

There’s no one-size-fits-all solution for hearing loss challenges, but with multiple options available for whatever your unique ears need, there’s a myriad of ways to help you hear better, quicker, for longer.

We view hearing healthcare as a journey that continues on for the rest of your life; better hearing is an ongoing process that adapts to your hearing as your needs change throughout your life.

To better explain how the hearing health journey progresses, we put together a handy graphic to help show the flow of your patient journey with us.

The Patient Journey with Dion Hearing Centre

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The First Hearing Test

If you’re here, then congrats – the first step is already well underway! Once you schedule your first comprehensive hearing assessment with us, you’ll come to our office on Dougall Avenue and be greeted warmly by a member of our staff who’ll check you in for your appointment.

Comprehensive hearing assessments work to understand the range of hearing you’re working with and help us learn what you need to hear better. If you finish your hearing assessment and there’s some level of hearing loss detected in your results, we’ll get started on looking at your next steps and what would work best for you and what you need.

We’ll take into account your lifestyle and any medical history you shared with us and recommend a treatment plan that works best for your unique needs and circumstances. If your results indicate that hearing aids could significantly help you, we’ll walk you through which models and manufacturers would work best.

Hearing Aid Fitting and Real-Time Adjustments

Your advanced prescription hearing aids will be professionally fitted to your ears by using a multi-step process that involves taking impressions of your ears and making sure the programming best fits your auditory profile.

From there, we’ll make sure to incorporate any of your feedback to help tweak your devices and make sure they’re performing at top capacity for you and your ears.

After that first appointment, we’ll invite you back for maintenance appointments as you need them: professional ear cleanings, hearing aid repairs and inspections as well as training to help you maximize the use of your hearing aids and to make sure they work as best as they can for as long as they can.

We’ll also encourage you to return for annual hearing assessments so we can keep an eye on your hearing and make adjustments as you need them.

Hearing care doesn’t end with your hearing aid fitting. We partner with you to make sure that your hearing stays strong throughout your life so you can continue to hear the life you love for as long as possible.

Start Your Journey to Better Hearing for Life with Us

If you or a loved one has been struggling with your hearing, don’t hesitate: our team is ready and willing to help you get on track for clear and crisp hearing with the help of professional hearing care.

You can get in touch with us by calling our office at (226) 674-1127.  Alternatively, you can request an appointment via our website, and we’ll be in touch to arrange an appointment time that suits you.